Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Groesbeck, TX. The posting lists compensation of $55,000–$65,000 per year. The position supports Will Hallmark’s independent State Farm agent office, which markets insurance and financial services products. The representative helps maintain customer relationships and deliver service that supports the agency’s growth. The role responds to inquiries, keeps interaction records accurate, and coordinates with agent team members to anticipate and address community members’ needs.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

full-time

groesbeck tx

will hallmark

insurance services

customer relationships

customer inquiries

recordkeeping

communication

flexible schedule

$55k–$65k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Agency-paid license
• Simple IRA
• performance-based bonus
• flexible schedule
• paid time off
• training and development
• advancement opportunity.

Why this role

The posting lists agency-paid licensing, a Simple IRA, performance bonuses, flexible scheduling, paid time off, training and development, and advancement opportunities.

About the employer

Will Hallmark - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.