Guest Services Staff - University of Wisconsin - Madison

Job overview

The Guest Services Staff member role is an onsite position located in Madison, WI, with compensation not specified beyond the $15/hr rate mentioned in the posting. This role supports the event operations team at the University of Wisconsin-Madison, ensuring a positive experience for all attendees. This role exists to provide exceptional service and maintain a safe, organized environment for event guests. The staff member contributes to team goals by assisting with event setup, directing attendees, and addressing inquiries professionally to ensure smooth event operations.

What you'll do

• Provide outstanding customer service by welcoming and assisting event attendees.
• Assist with event set-up, including equipment and signage.
• Monitor event areas for cleanliness and policy compliance.
• Answer guest questions regarding facilities and amenities.
• Guide guests to seating, restrooms, and exits.
• Address inquiries and complaints professionally.
• Collaborate with event staff and vendors.
• Assist with crowd management.
• Adhere to company policies and procedures.

What we're looking for

Skills & competencies

part-time

day shift

madison wi

guest services

event staff

customer service

university of wisconsin

crowd management

no degree required

entry level

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive pay, career growth opportunities, training and development programs, flexible scheduling, supportive work environment.

Why this role

Flexible hours, fast cash, and opportunities for career growth within a supportive team environment.

About the employer

BEST Crowd Management is hiring for this role. Industry: Convention and Trade Show Organizers. Sector: 56.