Customer Support Specialist

Job overview

The Customer Support Specialist role is onsite in Winter Haven, FL, with hours of 8:00 a.m.–4:30 p.m. Eastern, Monday through Friday. Pay is $18.50–$22.00 per hour. The role supports customers, sales representatives, and corporate staff at Professional Office Services, a healthcare communications company. The specialist helps customers identify needs and access customized print and electronic communications. By coordinating product information, pricing, quotes, and orders, the role supports customer satisfaction and the company’s healthcare communications services.

What you'll do

• Communicate with customers and sales representatives
• help keep customers informed about products and promotions
• serve as the customer-organization link when a sales representative is absent
• provide sales support and customer service
• assist with product pricing, quotes, and orders
• use applicable computer systems including Microsoft Office, ERP, and Salesforce.

What we're looking for

Skills & competencies

customer support specialist

customer service

sales support

winter haven fl

$18.50–$22.00 per hour

monday–friday

8:00 a.m.–4:30 p.m.

healthcare communications

order support

professional office services

Work arrangement

• Weekend coverage required

Why this role

Supports customized print, digital communications, and healthcare communication technologies for practices.

About the employer

POS Professional Office Services is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.