Bilingual Customer Support Specialist - Overnights

Job overview

The Bilingual Customer Support Specialist - Overnights is an onsite role based in Rosemead, CA. Compensation is $30 to $35 per hour, plus a $4 shift differential, supporting Uline's customer service department. This role exists to provide legendary service to customers by processing orders, making product recommendations, and handling account inquiries. The specialist acts as a product and solutions expert, building business relationships via phone, email, and chat.

What you'll do

• Process customer orders, make product recommendations, handle account inquiries, answer product/pricing/shipping questions, build business relationships, and assist with website navigation.

What we're looking for

Skills & competencies

full-time

night shift

rosemead ca

uline

bilingual

customer support

order processing

problem solving

onsite

no degree required

$30-$35/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with 6% match, paid holidays, paid time off, tuition assistance, fitness center.

Why this role

Bilingual (English/Spanish) required, overnight shift, $4 shift differential, comprehensive training provided.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.