Bilingual Member Services Representative

Job overview

The Bilingual Member Services Representative role is onsite in San Antonio, TX. Compensation is not specified. Undefeated Tribe operates Crunch Fitness clubs and describes its mission as transforming lives through fitness, wellness, and connection. The representative supports club members and staff by managing front-desk interactions, membership activity, and service needs. The role also contributes to member acquisition and retention, personal-training leads, and the club’s daily operations.

What you'll do

• Assist with membership sales, check-ins, product promotions, phone calls, and front-desk operations
• support club cleanliness and promote group fitness and tanning programs
• support new member enrollments
• respond to member inquiries within 24 hours
• maintain records and attend required meetings and training.

What we're looking for

Skills & competencies

bilingual member services

member services

crunch fitness

san antonio tx

customer service

membership sales

front desk

member retention

spanish and english preferred

cpr/aed required

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• subsidized health, dental, and vision coverage for full-time positions
• basic life and AD&D
• HSA
• short-term disability
• free gym membership.

Why this role

Free Crunch Fitness membership; Spanish and English bilingual ability preferred; CPR/AED certification required, which may be obtained within 30 days of hire; no travel required.

About the employer

Undefeated Tribe LLC is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.