French Bilingual Product Quality Assurance Agent, Remote Idaho
Employment type
Full-time
Work setting
On-site
Location
helping resolve issues, IN
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The French Bilingual Product Quality Assurance Agent role is remote for Idaho residents. Compensation is not specified. The agent supports Morley's client and dealership partners by documenting information and helping resolve issues in French and English. The role handles inbound and outbound dealer communications, records information in English, and provides resolutions in French using defined processes and applications. It contributes to customer service quality and timely issue resolution while meeting project quality and productivity targets.
What you'll do
- Receive calls from French-speaking dealers
- gather and document information in English
- deliver resolutions in French using defined processes and applications
- handle phone, chat, email, and other communications as needed
- meet quality and productivity targets
- work within the stated Monday–Friday operating hours.
What we're looking for
- Skills & competencies
- french bilingualproduct quality assurancecustomer servicedealer supportfrenchquébécois frenchremote idahowork from homemonday–fridayno weekendspaid trainingequipment providedmorley
- Work arrangement
- Weekend coverage required
Benefits & perks
- Benefits include medical, prescription, dental, and vision coverage
- paid time off
- wellness resources
- 401(k) match
- life and disability insurance
- Teladoc
- nurse help desk
- and patient advocacy.
Why this role
Requires fluency in spoken and written French and understanding of Québécois French; Idaho residency and a wired cable or fiber internet connection are required; no weekends.
About the employer
Morley is hiring for this role. Industry: Professional and Management Development Training. Sector: 61.
Additional details
- Industry sector
- 61
- Industry
- Professional and Management Development Training
- Occupation code
- 51-9061.00
You'll be redirected to the employer's application page.
Listing ID: 16d6eb27-6cca-4518-92f1-8d28baee32e2