Senior Customer Operations Manager
Employment type
Full-time
Work setting
On-site
Location
Racine, WI
Schedule
Day shift
Posted
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Job overview
The Senior Customer Operations Manager is an onsite role based in Racine, WI. Compensation is not specified. This position supports Uline's customer service operations, focusing on maintaining the company's legendary service standards. This role exists to manage backorder and custom/drop-ship operations, ensuring high quality, speed, and accuracy. The manager guides team leaders, analyzes department metrics, and builds strong vendor relationships to resolve issues and enhance overall service quality.
What we're looking for
- Skills & competencies
- full-timeday shiftracine wiulinecustomer operationsmanagersenioronsitedrug-free workplaceoperations management
- Work arrangement
- Weekend coverage required
Benefits & perks
- Complete health insurance, 401(k) with 6% match, multiple bonus programs, paid holidays, generous PTO, tuition assistance, on-site fitness center, café.
About the employer
Uline, Inc. is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Process, Physical Distribution, and Logistics Consulting Services
- Occupation code
- 11-3051.00
You'll be redirected to the employer's application page.
Listing ID: 16c6bb95-30b7-4907-8f0a-2affb122e196