Talent Service Specialist - Talent Center of Excellence (TCOE)
Compensation
$21.92 – $40.87 /yr
Employment type
Full-time
Work setting
On-site
Location
El Paso, TX
Schedule
Day shift
Posted
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Job overview
The Talent Service Specialist role is an onsite position based in El Paso, TX, with compensation ranging from $21.92 to $40.87 per hour. This role supports the ADP Talent Center of Excellence (TCOE) team in providing world-class service to clients using Workforce Now Talent solutions. The role exists to serve as a trusted advisor and primary support resource for clients, providing technology support and consultative guidance on talent management processes. The specialist contributes to the team's goals by ensuring clients realize ongoing value from their solutions and maintaining high client satisfaction.
What you'll do
- Serve as a primary point of contact for inbound client inquiries.
- Provide Tier I technology support for Talent modules.
- Diagnose, troubleshoot, and resolve client issues.
- Deliver consultative guidance on best practices.
- Document client interactions and maintain service metrics.
What we're looking for
- Skills & competencies
- full-timeday shiftel paso txadptalent servicehcmsaasclient supportno on-callno travel$21.92-$40.87/hr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Disability, Charitable Match, Paid Volunteer Time
Why this role
Hybrid Work Environment, Career Growth, Comprehensive Benefits
About the employer
ADP is hiring for this role. Industry: Payroll Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Payroll Services
- Occupation code
- 13-1071.00
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Listing ID: 16c2f292-688c-4a2c-922d-39c5cbc04307