Retail Sales Associate / Customer Service Team Leader Trainee

Job overview

The Retail Sales Associate / Customer Service Team Leader Trainee role is onsite in Kalkaska, MI, at $16–$18 per hour. GPM Investments operates the store where the role supports customer service and daily operations. The role combines customer-facing sales and service with store upkeep and training responsibilities. It helps keep transactions, merchandise, food-service areas, and shift operations running smoothly while completing training evaluations and sharing feedback on training materials.

What you'll do

• Greet customers and provide fast, efficient service
• process sales, returns, exchanges, money orders, credit card purchases, checks, and lottery transactions
• count cash drawers at shift changes
• check identification for restricted sales
• replenish food-service supplies
• clean and sanitize equipment and store areas
• stock, rotate, and price merchandise
• check vendor deliveries
• order merchandise
• complete training evaluations and documents
• provide feedback on training materials
• monitor cash levels and security procedures
• review job assignments.

What we're looking for

Skills & competencies

kalkaska mi

gpm investments

retail sales

customer service

team leader trainee

cash register

lottery sales

merchandising

food service

store cleaning

full-time

Work arrangement

• Weekend coverage required

Why this role

Includes training evaluations and feedback on training materials alongside store operations.

About the employer

GPM Investments LLC is hiring for this role. Industry: Confectionery and Nut Retailers. Sector: 44.