IT Support Specialist

Job overview

The IT Support Specialist role is onsite in North Charleston, SC, supporting end users at Raycap’s U.S. facilities. Compensation is not specified. Raycap creates products that protect and support valuable assets from power and lightning surges. The role exists to keep employees equipped and productive by resolving helpdesk issues, maintaining workstations and software, and supporting IT improvement projects. Timely, effective internal support helps Raycap’s facilities and teams carry out their work.

What you'll do

• Provide helpdesk support and respond to user requests
• prioritize and document support work and internal procedures
• install, configure, maintain, and troubleshoot workstations, peripherals, and software
• manage equipment, software, and license inventory
• set up technology for new employees
• perform upgrades and maintenance
• assist with IT improvement projects.

What we're looking for

Skills & competencies

it support specialist

helpdesk support

end-user support

workstation setup

hardware troubleshooting

software support

sharepoint

microsoft office 365

north charleston sc

raycap

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• 10 company-paid holidays
• tuition reimbursement
• 401(k) employer contribution
• competitive benefits package.

Why this role

Supports end users across all U.S. facilities; requires extensive SharePoint and Microsoft Office 365 experience.

About the employer

Raycap Inc is hiring for this role. Industry: Surgical Appliance and Supplies Manufacturing. Sector: 33.