PD Inside Sales Account Specialist

Job overview

The PD Inside Sales Account Specialist role is onsite in Highland Heights, KY, and compensation is not specified. The position supports Prysmian’s Product Development Group and its work connecting customers with cable and connectivity solutions. The specialist manages customer inquiries, quotes, orders, returns, and claims while coordinating with internal teams to support accurate pricing, product availability, and on-time delivery. By analyzing customer and sales data and resolving issues, the role helps maintain customer relationships and improve sales operations.

What you'll do

• Respond to customer inquiries
• prepare quotes
• process and manage orders, returns, and claims
• review customer requirements and provide pricing and product-availability information
• ensure orders are processed and acknowledged promptly
• collaborate with Engineering, Manufacturing, Quality, Finance, and Product Management
• analyze customer and sales data
• resolve issues proactively
• support continuous improvement and cross-functional projects.

What we're looking for

Skills & competencies

pd inside sales account specialist

prysmian

highland heights ky

inside sales

customer service

account management

quotes and orders

pricing

erp or sap

product development group

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision plan options
• 401(k) with company match
• paid maternity and bonding leave and adoption assistance
• paid time off and company holidays
• life and disability insurance
• wellness programs and supplemental insurance options.

About the employer

Prysmian is hiring for this role. Industry: Other Communication and Energy Wire Manufacturing. Sector: 33.