Team Captain Endzone & Loyalty (Front End)

Job overview

The Team Captain Endzone & Loyalty (Front End) role is an onsite position based in Santa Rosa, CA, offering a salary range of $53,500 - $67,500 per year. This role supports the store's mission to inspire athletes by providing fast, friendly, and accurate checkout experiences while building strong customer relationships. The role exists to lead the front-end team in driving engagement with loyalty programs and services. The Team Captain is responsible for coaching teammates, managing checkout operations, and ensuring that every athlete receives exceptional service that encourages retention and repeat visits.

What you'll do

• Deliver outstanding athlete experiences, uphold merchandising standards, promote company programs, contribute to 30-60-90 day business plans, supervise teammates, and perform store oversight duties.

What we're looking for

Skills & competencies

full-time

day shift

santa rosa ca

dick's sporting goods

retail leadership

front end

loyalty programs

sales

customer service

onsite

$53.5k-$67.5k/yr

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive total rewards package including incentive, equity, and benefits.

Why this role

Focuses on front-end operations, loyalty program engagement, and checkout efficiency.

About the employer

DICK'S Sporting Goods is hiring for this role. Industry: Sporting Goods Retailers. Sector: 45.