Customer Service Representative, State Farm Agent Team Member

Job overview

Customer Service Representative, State Farm Agent Team Member is an onsite, full-time role in Peoria, IL. Compensation is $40,000–$60,000 per year. The role supports Randy Begole’s State Farm insurance agency and its customer relationships. The representative answers policy questions, assists with policy changes, processes claims, and maintains interaction records. The role contributes to agency growth by providing attentive service, coordinating with colleagues, and anticipating community members’ insurance needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

policy information

policy changes

claims processing

customer records

peoria il

randy begole state farm agent

$40k–$60k

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, health insurance stipend, opportunity for advancement, paid time off, training and development, performance-based bonus, and flexible schedule.

Why this role

The posting notes potential internal growth opportunities for driven and sales-minded candidates.

About the employer

Randy Begole - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.