Resident Representative

Job overview

Resident Representative is an onsite, full-time role in Louisville, KY; compensation is not specified. The position supports apartment leasing and resident services at a managed community. The representative helps prospective and current residents through leasing, applications, renewals, recertification, and customer service. The role also supports occupancy and retention through property inspections, marketing activities, accurate records, and compliance with fair housing requirements.

What you'll do

• Welcome prospects, residents, and guests
• prepare applications and leasing packages
• show units and process leases
• follow up with prospects
• collect rental payments
• process renewals and recertifications
• inspect show apartments and vacant units
• assist with marketing and outreach
• maintain office files and reports
• report maintenance issues
• follow fair housing rules.

What we're looking for

Skills & competencies

resident representative

louisville ky

ymp real estate management

full-time

apartment leasing

resident services

leasing packages

property inspections

customer service

fair housing

marketing

renewals

Work arrangement

• Weekend coverage required

Why this role

High school education or equivalent is required; bilingual English/Spanish is a plus. The role requires availability for overtime, weekend, holiday, and evening work.

About the employer

YMP Real Estate Management LLC is hiring for this role. Industry: Residential Property Managers. Sector: 53.