Resolution Specialist
Employment type
Full-time
Work setting
On-site
Location
Hudson, OH
Schedule
Day shift
Posted
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Job overview
The Resolution Specialist role is an onsite position located in Hudson, OH. Compensation is not specified, and this role supports the customer service and legal team at LeafHome in managing complex customer issues. This role exists to manage and resolve escalated customer complaints, litigation matters, and insurance-related claims. The specialist serves as a liaison between customers, legal teams, and internal departments to ensure fair and compliant resolutions while minimizing organizational risk.
What you'll do
- Review and resolve high-risk customer disputes, manage insurance claims, collaborate with internal/external teams, and document findings accurately.
What we're looking for
- Skills & competencies
- full-timeresolution specialisthudson ohcustomer servicelegalinsurancedispute resolutionday shiftno travelweekend required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive medical/dental/vision benefits, retirement savings with match, and paid parental leave.
Why this role
Great Place to Work certified, multi-year Top Workplaces recipient, and comprehensive benefits package.
About the employer
LeafHome is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- Offices of All Other Miscellaneous Health Practitioners
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 1659633d-31e9-4f20-8935-eb4d95d194e0