Member Service Representative

Job overview

The Member Service Representative role is onsite in Fort Wayne, IN. Compensation is not specified. The position supports members at Summit Choice Credit Union. The role handles accurate financial transactions and account services, helping members access credit union products while maintaining reliable records and following teller-area policies and procedures.

What you'll do

• Welcome members
• process deposits, withdrawals, check cashing, loan payments, and other transactions
• issue cashier’s checks, money orders, and certificates of deposit
• balance the cash drawer and research discrepancies
• open and service accounts
• maintain knowledge of products, services, policies, and procedures
• cross-sell available services
• report equipment malfunctions.

What we're looking for

Skills & competencies

member service representative

credit union

teller transactions

cash handling

account services

customer service

fort wayne in

summit choice credit union

full-time

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• pension plan
• health, dental, and vision insurance
• free counseling sessions
• paid life insurance
• short- and long-term disability
• paid time off and vacation
• professional development stipend
• mentorship and leadership training.

About the employer

Summit Choice Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.