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Member Services Coordinator

Cottingham & Butler · Dubuque, IA · Health and Wellness Division

Employment type

Full-time

Work setting

On-site

Location

Dubuque, IA

Schedule

Day shift

Posted

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Job overview

The Member Services Coordinator role is a hybrid position based in Dubuque, IA, with compensation not specified. This role supports the Health and Wellness division at Cottingham & Butler. The role exists to deliver advocacy services, serving as a trusted resource for members as they navigate their employer benefits. It contributes to the team by helping individuals understand their coverage, resolve issues, and connect them with the care and resources they need.

What you'll do

  • Help individuals understand their coverage, resolve issues, and connect them with the care and resources they need.
  • Support participants throughout their company's wellness program by answering questions and assisting with a variety of program-related needs.
  • Deliver a high-touch, supportive level of service through phone, email, and chat interactions.

What we're looking for

Skills & competencies
full-time
day shift
dubuque ia
cottingham & butler
business
member services
coordinator
benefits
wellness
hybrid
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, dental, vision, 401(k) with match, parental leave, PTO

Why this role

Most benefits start day 1, including medical, dental, vision, 401(k) with match, and parental leave.

About the employer

Cottingham & Butler is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Administrative Management and General Management Consulting Services
Occupation code
43-4051.00
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