Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Grand Bay, AL. The posting states hourly pay plus commission or bonus but does not specify numeric compensation. The position supports an independent State Farm agent’s customer relationships and insurance and financial services marketing. The representative follows up with customers, reviews their needs, schedules appointments, and identifies suitable products and services. The role helps the agent serve customers through clear communication, attention to detail, and a needs-based approach.

What you'll do

• Establish and maintain customer relationships
• follow up with customers as needed
• use a needs-based review process to explain insurance options
• develop leads
• schedule appointments
• identify customer needs
• market appropriate products and services.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

grand bay al

joey strickland

customer relationships

insurance options

needs-based reviews

lead development

appointment scheduling

product marketing

hourly pay plus commission/bonus

401(k)

health benefits

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), hourly pay plus commission or bonus, health benefits, paid time off, flexible hours, and advancement opportunities.

Why this role

The posting states that this position is with an independent contractor agent, not State Farm Insurance Companies, and that agent employees must meet applicable licensing and training requirements.

About the employer

Joey Strickland - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.