CNC Field Service Technician

Job overview

The CNC Field Service Technician role is based in Pittsburgh, PA, and requires travel to customer facilities, including daily travel from home and overnight hotel stays for remote territory service or training. Compensation is not specified; the posting describes a competitive starting salary. Morris Great Lakes supplies CNC machine tools, tooling, accessories, software, and automation to manufacturers. The technician installs, maintains, diagnoses, and repairs CNC equipment at customer sites, helping customers maintain equipment performance and productivity. The role also documents service work and coordinates updates with office management.

What you'll do

• Install, commission, calibrate, maintain, diagnose, and repair CNC equipment and accessories
• provide operator training and preventive maintenance
• perform upgrades, overhauls, assembly replacements, and related service
• document machine issues and update service status in Salesforce Lightning
• communicate with office management
• maintain knowledge of represented machine-tool products.

What we're looking for

Skills & competencies

cnc field service technician

pittsburgh pa

cnc equipment

machine tools

equipment installation

diagnostics and repair

preventive maintenance

customer-site service

overnight hotel stays

salesforce lightning

electromechanical skills

paid time off

health benefits

tuition reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off starting with 23 days in the first year
• 10 paid holidays
• medical, vision, dental, and life insurance
• 401(k) with company contribution
• tuition reimbursement
• employee assistance program.

Why this role

Customer-site service includes overnight hotel stays when servicing remote locations in the coverage territory or attending remote training programs.

About the employer

Morris Great Lakes is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.