Field Service Technician II

Job overview

The Field Service Technician II role is onsite in Hartford, CT, with compensation of $45,000–$52,000 per year. NCR Atleos’ Field Services organization supports retailers and financial institutions by keeping self-service technology operating. The technician installs, maintains, and repairs electromechanical equipment such as ATMs and self-checkout systems. The role serves as a first-line customer response, diagnosing technical issues and helping maintain reliable service through training and customer communication.

What you'll do

• Perform customer installations, maintenance, and service calls
• repair ATMs and self-checkout systems
• conduct scheduled maintenance, corrective repairs, and overhauls
• diagnose hardware, software, networking, and configuration issues
• manage network faults, system access, security settings, and remote connectivity
• triage customer issues
• communicate professionally
• participate in company training.

What we're looking for

Skills & competencies

field service technician ii

atm repair

self-checkout systems

electromechanical equipment

customer service

hartford ct

ncr atleos

$45k–$52k/year

technical training

rotating shifts

weekend shifts

Work arrangement

• Weekend coverage required

Benefits & perks

• Virtual and hands-on classroom training, with dedicated teachers, mentors, and coaches.

Why this role

The posting describes rotating and weekend shifts, prolonged travel with several hours of driving per day, and optional overnight travel assignments.

About the employer

NCR Atleos is hiring for this role. Industry: Electronic and Precision Equipment Repair and Maintenance. Sector: 81.