Sales and Service Technician

Job overview

The Sales and Service Technician role is onsite in Pelham, AL. Compensation is not specified. The position supports Ox Foundation Solutions’ customer service and operational work. The technician assesses customers’ homes, identifies potential issues, and recommends appropriate services or repairs. By preparing quotes and proposals, addressing warranty concerns, and performing feasible on-site work, the role helps resolve customer needs and support company operations.

What you'll do

• Inspect and evaluate homes during customer visits
• prepare and deliver same-day quotes for additional services
• manage a weekly schedule
• assess warranty-related concerns and offer solutions
• perform on-site repairs or services when feasible
• develop repair plans for warranty-covered issues
• propose services not covered by warranty when applicable
• participate in weekly leadership meetings.

What we're looking for

Skills & competencies

sales and service technician

ox foundation solutions

pelham al

home inspections

warranty assessments

on-site repairs

service quotes

customer service

repair plans

weekly scheduling

leadership meetings

home services

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, prescription, and vision coverage
• disability and life insurance
• 401(k) match
• holiday and vacation benefits.

Why this role

A high school diploma or equivalent is required; technical certifications or training are a plus. Previous maintenance or repair experience is preferred. The role may involve attics, crawl spaces, and outdoor work.

About the employer

Ox Foundation Solutions is hiring for this role. Industry: Poured Concrete Foundation and Structure Contractors. Sector: 23.