Plumbing Dispatcher

Job overview

The Plumbing Dispatcher role is onsite in San Antonio, TX; pay is $20–$22 per hour based on experience. This is full-time, year-round work with a Sunday–Thursday schedule, including every other Saturday; Monday–Thursday hours are 11:00 AM–8:00 PM and Sunday hours are 8:00 AM–5:00 PM. The role supports Will Fix It, part of American Residential Services, a provider of residential HVAC, plumbing, and electrical services. The dispatcher coordinates technician schedules, routing, and customer appointments to keep residential HVAC service operations running efficiently. The role supports field teams by managing service requests, communicating updates, and resolving scheduling or routing issues.

What you'll do

• Dispatch HVAC service technicians to meet appointment times
• manage service requests and schedule heating and air-conditioning calls
• coordinate routes and job assignments
• monitor call flow in the dispatch system
• communicate appointment updates to technicians and customers
• adjust schedules and resolve routing issues
• maintain accurate schedules and technician productivity.

What we're looking for

Skills & competencies

plumbing dispatcher

san antonio tx

ars-rescue rooter

hvac dispatch

technician routing

customer scheduling

in-office

sunday–thursday

every other saturday

$20–$22/hr

paid training

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Weekly direct deposit, paid training and onboarding, medical insurance availability after 31 days, dental and vision insurance, HSA/FSA, 401(k) with company match, 13 days of paid time off, eight paid holidays, and company-paid life insurance.

Why this role

The posting specifies an in-office position with no remote work and a Sunday–Thursday schedule with every other Saturday.

About the employer

ARS-Rescue Rooter is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.