Team Captain Endzone & Loyalty (Front End)

Job overview

The Team Captain Endzone & Loyalty is an onsite role based in Novato, CA, with a salary range of $53,500 - $67,500 per year. This position leads the athlete experience by coaching teammates and driving engagement in loyalty programs and services. The role exists to deliver fast, friendly, and accurate checkout experiences while building strong athlete relationships that drive retention. The Team Captain is responsible for managing front-end operations and fostering a team environment that values connection and service.

What you'll do

• Deliver outstanding athlete experiences by anticipating needs and providing knowledgeable product information.
• Uphold merchandising and presentation standards.
• Contribute to 30-60-90 day business plans.
• Communicate departmental goals and assign workload.
• Lead team sourcing, hiring, onboarding, and performance management.
• Enforce safety and loss prevention policies.

What we're looking for

Skills & competencies

full-time

day shift

novato ca

dick's sporting goods

retail leadership

front end

loyalty

sales

$53.5k-$67.5k/yr

onsite

weekend required

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive total rewards package including incentive, equity, and benefits.

Why this role

Focuses on front-end operations and loyalty program engagement.

About the employer

DICK'S Sporting Goods is hiring for this role. Industry: Sporting Goods Retailers. Sector: 45.