HVAC Service Technician — Residential Systems

Job overview

The HVAC Service Technician works onsite in Buffalo, NY, full time; compensation is not specified. T-Mark provides plumbing, heating, cooling, and electrical services and emphasizes customer satisfaction. The technician diagnoses, maintains, and repairs residential HVAC systems to restore reliable operation and customer comfort. The role also supports service quality through clear customer communication, accurate work records, and effective management of service calls and parts.

What you'll do

• Perform routine maintenance, inspections, and repairs on residential HVAC systems
• diagnose and troubleshoot equipment issues
• explain findings and provide preventive-maintenance and energy-saving guidance to customers
• manage work orders and service-vehicle inventory
• document service calls, work performed, and parts used
• follow safety protocols and collaborate with team members.

What we're looking for

Skills & competencies

hvac service technician

residential hvac

heating and cooling

preventive maintenance

troubleshooting

customer service

equipment repair

buffalo ny

t-mark

full-time

Work arrangement

• Weekend coverage required

Why this role

The posting highlights customer satisfaction, first-time repair resolution, timely response, and technical development through training and certifications.

About the employer

T-Mark is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.