Director, Qualification Engagement

Job overview

The Director, Qualification Engagement role is hybrid in Dallas, TX or New York, NY, with an in-office schedule three days per week. The base salary range is $160,000–$180,000 per year, with bonus potential. Lantern connects members with specialty care through a network of specialists evaluated against evidence-based clinical standards. This director-level individual contributor owns how specialist qualification decisions are explained and delivered and how practices experience the process. The role translates clinical committee decisions into clear communications, educates practices, improves qualification operations, and represents the Clinical team in selected provider and client conversations.

What you'll do

• Deliver qualification, requalification, and standing-change decisions to practices and specialists
• explain committee reasoning in clear written and verbal communications
• manage adverse-finding workflows and maintain auditable correspondence records
• lead qualification overview conversations and practice education
• communicate guideline changes
• own decision-to-communication workflows, tracking, and turnaround reporting
• coordinate committee agendas and records
• capture practice feedback and report process metrics
• represent Clinical on provider calls and selected commercial and client conversations
• set strategy, operating model, and service levels for the function.

What we're looking for

Skills & competencies

director

qualification engagement

clinical operations

provider network

credentialing

dallas tx

new york ny

hybrid

$160k–$180k base

bonus potential

specialist qualification

practice education

medical staff services

lantern

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• short- and long-term disability
• life insurance
• 401(k) with company match
• paid time off
• paid parental leave.

Why this role

Hybrid schedule in Dallas or New York, three days in office weekly; role may lead qualification operations staff as the function scales. Commercial representation begins after the first 90 days.

About the employer

Lantern is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.