Customer Ambassador

Job overview

The Customer Ambassador role is onsite in Boston, MA, with a Monday–Friday schedule from 6:00 a.m. to 3:00 p.m.; compensation is $22.50 per hour. Bon Appétit operates cafés for corporations, universities, museums, and public restaurants, with a focus on fresh, local ingredients and responsible sourcing. This role supports a welcoming café experience by greeting guests, explaining menu items, and leading guest-facing marketing, wellness, and culinary programs. It also helps keep promotions current and food displays attractive while relaying customer concerns to supervisors.

What you'll do

• Greet customers and team members
• explain daily menu items
• relay customer concerns to supervisors
• maintain marketing, wellness, and culinary programs
• lead weekly guest promotions
• share best practices
• support customer purchasing decisions
• and merchandise and serve food attractively.

What we're looking for

Skills & competencies

customer ambassador

boston ma

bon appétit

café hospitality

guest service

menu knowledge

guest promotions

wellness programs

food merchandising

monday–friday

6:00 a.m.–3:00 p.m.

$22.50/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, voluntary benefits, and full-time medical, dental, vision, life, disability, commuter, employee assistance, and flexible spending benefits.

Why this role

Fixed pay rate of $22.50 per hour; Monday–Friday schedule; employee referral bonus available.

About the employer

Bon Appetit is hiring for this role. Industry: Full-Service Restaurants. Sector: 72.