Order Entry & Customer Service Coordinator

Job overview

The Order Entry & Customer Service Coordinator role is onsite in Porterville, CA. Compensation is $25–$27 per hour. Thermal Dynamics is hiring for a front-office role that keeps orders moving accurately from sale to shipment. The coordinator converts approved quotes into sales orders, issues purchase orders, prepares shipping documents, and keeps customers and sales staff informed. The role also supports service intake, customer records, phones, walk-ins, and general office administration to help maintain accurate order flow.

What you'll do

• Enter and update sales orders
• issue purchase orders and follow up on confirmations, lead times, and backorders
• prepare packing slips and shipping documents
• coordinate inbound and outbound freight
• manage CRM work queues
• update customers on order status
• support sales teams
• assist with service intake, customer records, phones, walk-ins, and office administration.

What we're looking for

Skills & competencies

order entry

customer service

sales orders

purchase orders

shipping documents

freight coordination

crm

porterville ca

thermal dynamics

$25–$27/hr

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• paid time off including vacation days and holidays
• professional development and continuing education support
• overtime paid per California law.

Why this role

Requires 2+ years of experience in order entry, purchasing, customer service, or office administration. Industrial distribution, manufacturing, shipping/freight, and English/Spanish bilingual skills are preferred.

About the employer

Thermal Dynamics, Inc. is hiring for this role. Industry: Testing Laboratories and Services. Sector: 54.