Patient Assistance Counselor

Job overview

The Patient Assistance Counselor role is an onsite, full-time position in Minocqua, WI. Compensation is not specified. The counselor supports patients referred for financial assistance by assessing eligibility for healthcare coverage, medication assistance programs, grants, and other available resources. The role conducts outreach and enrollment, reviews applications, calculates household income and assets, documents patient interactions, and monitors participation in assistance programs. It helps patients access financial resources needed for their care while supporting accurate records and process improvement.

What you'll do

• Document patient interactions
• conduct outreach and enrollment for coverage, medication assistance, and grants
• review applications for completeness and eligibility
• assist with application decisions within delegated authority
• screen patients and calculate income, assets, and award levels
• assess external program eligibility
• maintain application and correspondence records
• monitor program participation.

What we're looking for

Skills & competencies

patient assistance counselor

financial assistance

patient outreach

healthcare coverage

medication assistance

grant programs

eligibility screening

minocqua wi

family health center

full-time

certified application counselor

wisconsin driver’s license

Work arrangement

• Weekend coverage required

Why this role

High school diploma or equivalent and at least two years of relevant experience are required. Certified Application Counselor designation is required within the stated post-hire training period; a valid Wisconsin driver’s license is required.

About the employer

Family Health Center is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.