Customer Service Representative — State Farm Agent Team

Job overview

The Customer Service Representative role is onsite in Fort Wayne, IN. Compensation is $40,000–$60,000 per year. The role supports Jon Till’s State Farm agency and its local customer community. The representative helps strengthen customer relationships and support the growth of the insurance business by answering inquiries, maintaining accurate interaction records, and following up with customers. The role coordinates with other agent team members and anticipates community members’ needs.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

fort wayne in

jon till state farm agent

full-time employment

insurance agency

customer relationships

customer inquiries

recordkeeping

follow-up

communication skills

detail-oriented

health insurance

paid time off

$40k–$60k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, performance-based bonus, health insurance, paid time off, training and development, flexible schedule, and advancement opportunities.

Why this role

The agency describes a small team and community involvement through sponsorship of local golf outings benefiting nonprofit organizations and sports teams.

About the employer

Jon Till - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.