IT Manager

Job overview

The IT Manager is an onsite role based in Traverse City, MI, with compensation ranging from $75,000 to $80,000 per year. This position supports the resort's technical infrastructure at Great Wolf Lodge, reporting to the Corporate IT Support Manager. This role exists to manage and maintain the lodge's technical systems, including workstations, servers, and network connectivity. The manager ensures operational readiness by overseeing hardware performance, administering security systems, and assisting in budget planning to meet the resort's technology needs.

What you'll do

• Provide technical support, manage PMS and POS systems, administer servers and networks, install and maintain hardware, supervise staff system usage, maintain equipment inventory, and assist corporate IT projects.

What we're looking for

Skills & competencies

it manager

traverse city mi

technical support

networking

servers

full-time

great wolf lodge

day shift

no travel

no on-call

$75k-$80k/yr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, Vision, 401K with match, Paid vacation, Paid parental leave

Why this role

Requires 4 years of experience in hybrid networking and server environments; includes resort-specific IT management.

About the employer

Great Wolf Lodge is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.