Software Implementation Specialist

Job overview

The Software Implementation Specialist role is onsite in Syracuse, NY. Pay is $67,100–$72,100 per year. The position is part of the City of Syracuse Digital Services Team and supports technology modernization intended to improve community services, accessibility, and staff efficiency.

What you'll do

• Assist with software upgrades and implementations across city departments, including parking enforcement, workflow management, and time and attendance platforms.
• Create project plans and timelines for IT service migrations and modernization, develop training and requirements documentation, deliver training as needed, manage project risks and compliance requirements, and collaborate with internal and external stakeholders.

What we're looking for

Skills & competencies

software implementation specialist

syracuse ny

onsite

city of syracuse

digital services

software upgrades

project management

it modernization

training documentation

compliance

$67,100–$72,100/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Dental insurance
• health insurance
• paid time off
• parental leave
• vision insurance
• retirement plan.

Why this role

The posting lists promotional and open-competitive qualification paths. Open-competitive applicants need a project management certification such as PMP or a similar certification, along with the specified education and experience.

About the employer

City of Syracuse is hiring for this role. Industry: Executive Offices. Sector: 92.