Field Services Agent I
Employment type
Full-time
Work setting
On-site
Location
Kansas City, MO
Schedule
Day shift
Posted
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Job overview
The Field Services Agent I is an onsite role based in Kansas City, MO, with compensation not specified. This position supports the DHL Express service center by providing operational and customer service support. The role exists to ensure efficient pick-up and delivery handling of customer shipments. It contributes to the company's global logistics mission by maintaining high service standards.
What you'll do
- Provide customer service and operational support
- answer phones
- resolve billing issues
- research tracking requests
- assist with sorting and loading
- dispatch pick-up schedules
- prepare documentation.
What we're looking for
- Skills & competencies
- full-timeday shiftkansas city mofield serviceslogisticscustomer serviceonsiteno degree requireddhlshipping
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 401(k) match, PTO, tuition reimbursement.
Why this role
Includes 4 weeks of PTO, 401(k) match, and tuition reimbursement.
About the employer
DHL Express, Inc. is hiring for this role. Industry: Couriers and Express Delivery Services. Sector: 49.
Additional details
- Industry sector
- 49
- Industry
- Couriers and Express Delivery Services
- Occupation code
- 43-5011.00
You'll be redirected to the employer's application page.
Listing ID: 155fc2db-7806-42cd-820b-12cb122e4447