District Operations Manager II, Customer Direct

Job overview

The District Operations Manager II, Customer Direct is an onsite role in Northumberland, PA, with an annual salary of $109,105–$118,679. Primo Brands focuses on healthy hydration and branded beverage distribution. The role leads Route Sales Representatives to deliver bottled water safely and provide a high-quality customer experience. It oversees service execution, safety, staffing, coaching, inventory, and financial performance across the area.

What you'll do

• Lead and coach Route Sales Representatives
• oversee customer service and service recovery
• champion safety
• ensure branch processes for service, delivery, and inventory meet standards
• support employee development, staffing, and engagement
• review sales results
• ensure products are loaded for daily deliveries
• share productivity practices
• manage area financial plans
• lead teams through business initiatives.

What we're looking for

Skills & competencies

district operations manager

customer direct

route sales

operations leadership

safety culture

customer service

beverage delivery

northumberland pa

primo brands

annual bonus

medical benefits

401(k) match

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Annual bonus eligibility
• medical, prescription, dental, vision, FSA and HSA options
• 401(k) with 5% match
• employee stock purchase plan
• insurance coverage
• employee discounts
• tuition reimbursement
• paid vacation and sick time
• paid holidays and floating holidays
• parental leave
• adoption reimbursement
• commuter benefits.

Why this role

Leads a safety-first route sales workforce for a branded beverage company; annual bonus eligibility.

About the employer

Primo Brands is hiring for this role. Industry: Corporate, Subsidiary, and Regional Managing Offices. Sector: 55.