Patient Services Coordinator

Job overview

The Patient Services Coordinator role is onsite in Lillington, NC; compensation is not specified. The coordinator is the clinic’s initial point of contact and helps close clinical gaps in care and support smooth transitions in care. The role assists patients with clinic information, forms, scheduling, referrals, transportation coordination, and communication with clinical staff and outside facilities. It also supports front desk and call center coverage and works at different First Choice Community Health Centers locations as needed.

What you'll do

• Greet patients
• provide information to new patients and assist with intake and sliding fee forms
• reschedule appointments and assist with referrals
• coordinate transportation
• route medical questions using designated templates and protocols
• communicate with medical staff
• send reports, labs, and demographics to outside facilities
• take and distribute phone messages
• cover front desk or call center vacancies as needed.

What we're looking for

Skills & competencies

patient services coordinator

patient intake

clinic front desk

appointment scheduling

referrals

transportation coordination

patient forms

healthcare communication

lillington nc

first choice community health centers

Work arrangement

• Weekend coverage required

About the employer

First Choice Community Health Centers is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.