Quick Lane Service Advisor

Job overview

The Quick Lane Service Advisor role is onsite in Meridian, ID. Compensation is not specified. The advisor supports the Ford Quick Lane Service Department at Kendall Ford of Meridian, a fast-paced team serving customers in the community. The advisor is a primary customer contact for vehicle service, connecting customers with technicians and helping identify appropriate repairs and maintenance. Clear recommendations, service updates, and appointment coordination support customer relationships and the dealership’s goal of building lifelong service customers.

What you'll do

• Interface with customers, technicians, and sales staff to identify and sell repairs and maintenance
• verify work was properly performed and diagnosed
• research vehicle history to inform recommendations
• maintain customer information
• complete work tasks efficiently and in an organized manner
• communicate by telephone, email, and chat
• schedule service appointments.

What we're looking for

Skills & competencies

quick lane service advisor

meridian id

kendall auto group

ford quick lane

customer service

vehicle maintenance

repair recommendations

service appointments

automotive dealership

valid driver’s license

medical and dental

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Bonus program
• paid time off and personal leave
• family discounts on parts, service, and vehicle purchases
• medical, dental, vision, and life insurance
• 401(k)
• supplemental accident and illness plans.

Why this role

Service-writing experience is not required; dealership experience is preferred. A valid driver’s license and good driving record are required.

About the employer

Kendall Dealership Holdings LLC is hiring for this role. Industry: General Automotive Repair. Sector: 81.