Customer Service Specialist

Job overview

The Customer Service Specialist role is an in-office position in Port Orange, FL. The schedule is a rotating shift of three 12-hour days per week, including one weekend per month. Pay is $17–$18.50 per hour. Concierge Home Care provides primary care in patients’ homes, with a mission focused on holistic, patient-centered care. The specialist provides clerical and front-office support that helps the organization’s office operate smoothly. By handling calls, visitors, mail, deliveries, and supplies, the role supports staff and the delivery of home-based care services.

What you'll do

• Provide general office and clerical support
• answer and screen incoming calls and direct callers
• greet and assist visitors
• receive, sort, and forward mail
• sign for and distribute packages
• order, receive, stock, and distribute office supplies
• support prior authorizations and front-office medical office tasks as described in the qualifications.

What we're looking for

Skills & competencies

customer service specialist

port orange fl

concierge home care

in-office

rotating shift

12-hour days

one weekend per month

medical office

front desk

incoming calls

office support

$17–$18.50/hour

prior authorizations

Work arrangement

• Weekend coverage required

Benefits & perks

• Three weeks of paid time off, increasing to four weeks after five years
• quarterly performance bonuses
• 401(k) options
• employee assistance program
• pet insurance
• legal assistance
• referral bonuses
• health, dental, vision, and HSA options
• mileage reimbursement or company vehicle per policy
• data plan reimbursement.

Why this role

Requires some college and one year of medical office experience, including front-office doctor’s office check-in/check-out and phone duties. The schedule includes one weekend per month.

About the employer

Concierge Home Care is hiring for this role. Industry: Home Health Care Services. Sector: 62.