Medical Receptionist – Front Desk

Job overview

The Medical Receptionist – Front Desk role is onsite in Miami, FL. Compensation is not specified. The receptionist supports KidneySPA, a dialysis provider whose mission is “Healing with Hospitality.” The role provides a welcoming first point of contact while keeping clinic operations organized. It supports continuity of care through appointment coordination, accurate patient records, insurance verification, attendance follow-up, and communication with transportation providers and referring offices.

What you'll do

• Welcome patients and visitors
• answer and direct calls
• coordinate appointments and transportation arrangements
• collect and update patient intake, demographic, insurance, and emergency-contact information
• verify coverage and benefits when needed
• maintain records in accordance with HIPAA and privacy requirements
• track attendance and follow up on absences, late arrivals, and post-hospitalization needs
• communicate with transportation providers, referring offices, and partners
• prepare documents and packets
• maintain an organized reception area
• collaborate with clinic staff and departments.

What we're looking for

Skills & competencies

medical receptionist

front desk

miami fl

kidney partner

kidneyspa

dialysis clinic

patient intake

appointment coordination

insurance verification

hipaa

electronic health records

high school diploma

english/spanish preferred

travel up to 10%

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma or equivalent and at least one year of front-desk or medical receptionist experience. Clinical or dialysis experience is a plus. Bilingual English/Spanish skills and an associate degree are preferred. Local and occasional U.S. travel up to 10% may be required.

About the employer

Kidney Partner LLC is hiring for this role. Industry: Kidney Dialysis Centers. Sector: 62.