Automotive Service Advisor

Job overview

The Automotive Service Advisor works onsite in Sacramento, California, with a listed pay range of $60,000–$120,000 per year. Group 1 Automotive is an automotive retail company offering training and support to associates. The advisor coordinates communication between service customers and the dealership’s technical staff, explains recommended repairs and estimates, tracks repair progress, and supports service sales and accurate repair-order administration.

What you'll do

• Greet service customers
• listen to vehicle concerns
• recommend diagnostic services or repairs and provide estimates
• communicate repair progress, changes, costs, and timing
• obtain authorization for additional work
• prepare and review repair orders
• maintain service schedules and parts-status records
• coordinate with technical staff
• confirm appointments and notify customers when work is complete.

What we're looking for

Skills & competencies

automotive service advisor

automotive retail

customer service

repair estimates

repair orders

service sales

dealership experience

sacramento ca

full-time

$60k–$120k/year

health insurance

401(k) match

paid time off

employee vehicle purchase program

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, life, and disability insurance
• 401(k) with company match
• paid time off
• employee stock purchase and vehicle purchase programs
• training and advancement opportunities.

Why this role

The posting requires at least one year of dealership experience and pre-employment background, motor vehicle record, and drug testing.

About the employer

Group 1 Automotive, Inc. is hiring for this role. Industry: General Automotive Repair. Sector: 81.