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Front Desk Supervisor
Courtyard Boston · Norwood, MA · Guest Services
Employment type
Full-time
Work setting
On-site
Location
Norwood, MA
Schedule
Day shift
Posted
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Job overview
The Front Desk Supervisor is an onsite role based in Norwood, MA. Compensation is not specified for this position, which supports the guest services team at Courtyard Boston. This role exists to oversee front desk operations, ensuring high-quality guest service and supporting the team in achieving operational goals.
What you'll do
- Process guest check-ins
- manage accounts
- handle payments
- provide property information
- assist in training and coaching staff
- ensure adherence to quality standards.
What we're looking for
- Skills & competencies
- full-timeonsitenorwood mahospitalityfront desksupervisorguest servicemarriottcustomer serviceleadership
- Work arrangement
- Weekend coverage required
Why this role
Requires 1 year of supervisory experience and TIPS certification.
About the employer
Courtyard Boston is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- Hotels (except Casino Hotels) and Motels
- Occupation code
- 43-1011.00
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Listing ID: 14f207c3-607d-4a90-9d40-d74093050425