Reputation Management Associate

Job overview

The Reputation Management Associate role is listed onsite in Brighton, MI. Compensation is not specified. The position supports CommonSail Investment Group’s online reputation strategy across assigned communities and brands. The associate coordinates review generation and responses, maintains accurate digital business profiles, and reports on performance. By working with regional and community leaders, the role helps strengthen online visibility, engagement, and consistent brand representation.

What you'll do

• Serve as the reputation management contact for an assigned region
• set and report review goals
• support authentic review outreach
• create review-generation tools
• monitor and respond to reviews through ReviewTrackers in a timely, professional, HIPAA-compliant manner
• maintain and audit digital business profiles
• resolve profile issues
• support new acquisitions and openings
• maintain dashboards and reports
• analyze trends and improve workflows
• train leaders on platforms and practices.

What we're looking for

Skills & competencies

reputation management associate

brighton mi

commonsail investment group

full-time

online reputation

review management

digital marketing

reviewtrackers

business profiles

hipaa-compliant communication

performance reporting

community marketing

Work arrangement

• Weekend coverage required

Why this role

The listing describes growth opportunities within the Insights & Reputation Marketing team and work across multiple communities and digital platforms.

About the employer

CommonSail Investment Group is hiring for this role. Industry: Other Residential Care Facilities. Sector: 62.