Automotive Service Manager

Job overview

The Automotive Service Manager role is onsite in Hanover, MA, with compensation of $60,000 per year. Ocean Honda of Hanover is part of Victory Automotive Group, which operates dealerships and aims to provide professional customer experiences. The manager coordinates customer repair and maintenance services, oversees service staff, and works to maximize customer satisfaction and dealership parts and service sales. The role keeps customers informed, ensures repair quality and documentation, and supports service-level targets.

What you'll do

• Confirm customer agreement before service begins and explain estimated costs, timing, and payment methods
• sell only required service and maintenance
• track repair status and communicate delays
• obtain authorization for revised estimates
• ensure completed repairs receive quality control or a road test
• manage staff
• meet service targets
• maintain compliant documentation
• enforce safety procedures
• attend required meetings and training.

What we're looking for

Skills & competencies

automotive service manager

hanover ma

ocean honda of hanover

$60,000 per year

customer service

repair and maintenance

service sales

staff management

quality control

driver’s license required

clean driving record

automotive training

401(k) match

paid vacation

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical benefits, paid vacation and holidays, 401(k) with company match, and opportunity for advancement.

Why this role

Requires a high school diploma or GED, post-secondary automotive training or equivalent experience, an unrestricted driver’s license and clean driving record, and at least two years of dealer-level or large-facility experience including supervisory or management responsibilities. ASE certification is a plus. Benefits include medical benefits, paid vacation and holidays, 401(k) with company match, and advancement opportunity.

About the employer

Ocean Honda of Hanover is hiring for this role. Industry: New Car Dealers. Sector: 44.