Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Montoursville, PA. Stated compensation is $40,000–$60,000 per year. The role supports the growth of CHAD JACOBSON - State Farm Agent’s insurance agency through client service. The representative responds to customer inquiries, assists with policy updates, processes claims, and maintains interaction records. The work helps clients navigate their insurance needs and supports a consistent, helpful agency experience.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with clients
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

montoursville pa

chad jacobson - state farm agent

insurance

policy information

policy changes

claims processing

client service

paid time off

training and development

$40k–$60k

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, training and development, 401(k) matching, and performance-based bonuses.

Why this role

The posting notes potential internal growth opportunities for driven and sales-minded candidates.

About the employer

CHAD JACOBSON - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.