Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Rockford, IL, and pay is $17 per hour. The representative supports Lehan Drugs’ retail-floor and patient-care operations. The role assists walk-in patients, maintains an organized showroom, supports the Patient Care Technician team with incoming calls, and enters patient demographic information into Brightree. Accurate service and data entry help ensure patient requests are followed up and registration proceeds smoothly.

What you'll do

• Greet and assist walk-in patients
• offer tailored recommendations
• maintain a clean and organized showroom
• work with the Patient Care Technician team to manage calls and record notes
• enter new-patient demographic information accurately into Brightree
• support team operations as assigned.

What we're looking for

Skills & competencies

customer service representative

rockford il

lehan drugs

patient service

retail showroom

patient care technician team

incoming calls

brightree

data entry

patient registration

$17 per hour

Work arrangement

• Weekend coverage required

About the employer

Lehan Drugs Inc. is hiring for this role. Industry: Pharmacies and Drug Retailers. Sector: 45.