Bilingual Customer Support Representative — English/Spanish

Job overview

The Bilingual Customer Support Representative — English/Spanish role is listed in Paradise, NV; the posting does not specify whether the work is onsite, hybrid, or remote. Pay is $15.50 per hour. ISP.net is a Las Vegas-based internet service provider serving residential customers, businesses, and large properties in the Las Vegas Valley. The representative helps customers resolve account, billing, installation, and basic connectivity questions while coordinating with technical and operational teams. The role supports reliable service and a positive customer experience through bilingual communication, follow-up, and accurate records.

What you'll do

• Answer customer calls and inquiries in English and Spanish
• assist with accounts, billing, payments, service changes, and general requests
• troubleshoot basic connectivity issues and route technical needs
• schedule installations and service calls
• maintain customer records and document interactions
• escalate complex concerns
• follow up on resolutions
• explain services and identify appropriate upgrade opportunities
• coordinate with sales, network operations, billing, and field technicians.

What we're looking for

Skills & competencies

customer support representative

bilingual english/spanish

paradise nv

full-time

customer service

internet service provider

billing support

connectivity troubleshooting

installation scheduling

crm

telecommunications

$15.50/hr

Work arrangement

• Weekend coverage required

Why this role

Fluency in written and spoken English and Spanish is required; the posting describes opportunities to develop skills across customer service, technical support, and sales.

About the employer

Corel is hiring for this role. Industry: Wired Telecommunications Carriers. Sector: 51.