Spa Front Desk Concierge — Mandara Spa, Mohegan Sun

Job overview

The Spa Front Desk Concierge role is onsite in Uncasville, CT, with pay of $18 or more per hour plus commission and bonus programs. Mandara Spa describes its guest experience as combining Balinese traditions with European techniques and a focus on healing arts. The concierge welcomes guests, manages front-desk reception and client flow, schedules appointments, and supports a high standard of guest service. The role also promotes spa services and products, monitors displays and standards, and helps resolve service issues.

What you'll do

• Welcome guests
• schedule and confirm appointments
• provide tours and refreshments
• answer phones
• direct client flow
• check guests in and out
• handle cash
• participate in monthly promotions
• promote memberships and spa packages
• monitor spa standards and resolve marginal problems
• explain and sell services and products
• and maintain retail displays.

What we're looking for

Skills & competencies

spa front desk concierge

mandara spa

mohegan sun

uncasville ct

full-time

$18+/hr

commission and bonus

guest reception

appointment scheduling

spa services

retail sales

cash handling

weekend work

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, vision, and dental insurance
• 401(k)
• paid vacation, sick, and holiday time
• employee spa service and retail discounts
• and a Friends & Family program.

Why this role

The posting requires weekend work and lists $18.00 or more per hour, with commission and bonus programs.

About the employer

OneSpaWorld is hiring for this role. Industry: Other Personal Care Services. Sector: 81.