Front Desk Associate – Fitness Club

Job overview

The Front Desk Associate position is onsite in Chantilly, VA. Compensation is not specified; the posting describes compensation as competitive. The Fitness Equation operates a health club and offers a free membership with employment. As the first point of contact for members, guests, and staff, the associate provides a welcoming experience and keeps the front desk organized. The role supports club access, member communication, and resolution of concerns so members can use the facility and its services effectively.

What you'll do

• Greet members, guests, and staff
• answer and transfer calls and take messages
• scan member key cards and verify access
• direct guests to the Membership team or management for tours and presentations
• assist with member billing updates and authorized point-of-sale sales
• share club event and promotion information
• distribute towels and other front desk items
• address member concerns
• maintain an organized front desk.

What we're looking for

Skills & competencies

front desk associate

fitness club

member services

customer service

club access

membership support

chantilly va

the fitness equation

free membership

educational assistance

high school student eligible

Work arrangement

• Weekend coverage required

Benefits & perks

• Free membership with employment, benefits, competitive compensation, and educational assistance up to $500 per staff member per year.

Why this role

Free membership with employment; educational assistance of up to $500 per staff member per year; high school student or high school diploma/GED accepted.

About the employer

The Fitness Equation is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.