Field Service Technician — Casino Gaming Equipment

Job overview

The Field Service Technician role is onsite in Guymon, OK. Compensation is not specified. The technician supports AGS customers by maintaining casino gaming equipment. The role keeps gaming equipment operational through installation, upgrades, maintenance, and troubleshooting, while supporting customers and tracking parts and service work.

What you'll do

• Install and upgrade gaming equipment
• perform preventative and general maintenance on AGS casino products
• troubleshoot and resolve service incidents, escalating issues when needed
• complete accurate paperwork and reports
• provide customer service
• track parts and inventory
• participate in a weekly on-call rotation
• follow safety protocols.

What we're looking for

Skills & competencies

field service technician

casino gaming equipment

ags

guymon ok

full-time

on-call rotation

customer service

equipment maintenance

troubleshooting

inventory

electronics

computer networking

weekend availability

Work arrangement

• Weekend coverage required

Why this role

Weekly on-call rotation; valid driver’s license and vehicle insurance required; high school diploma or GED; gaming experience is a bonus.

About the employer

AGS, LLC is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.