Network Operations Center (NOC) Technician I, Hybrid

Job overview

The Network Operations Center (NOC) Technician I role offers remote and hybrid flexibility for candidates located within FirstLight’s service area; the listing is based in Albany, NY. The stated schedule is Sunday–Thursday, 10 a.m.–7 p.m. Compensation is listed as $25–$30 per year in the source. FirstLight provides fiber-optic data, internet, data center, cloud, and voice services to enterprise and carrier customers. The technician monitors the core network, performs initial troubleshooting and repairs, and escalates issues when needed. The role helps restore service quickly, maintain network availability, and document communications and actions.

What you'll do

• Monitor network health and report alarms using surveillance software
• review and clean up ticket queues
• support timely ticket resolution and customer follow-up
• troubleshoot network issues and test carrier routes
• perform basic router and switch troubleshooting to isolate and resolve problems or refer them to the next technical level
• document NOC actions.

What we're looking for

Skills & competencies

noc technician i

network operations

network monitoring

telecommunications

hybrid

remote flexibility

firstlight service area

sunday–thursday

10 a.m.–7 p.m.

albany ny

ticket resolution

router and switch troubleshooting

Work arrangement

• Weekend coverage required

Why this role

The role offers remote and hybrid flexibility within FirstLight’s service area and follows a Sunday–Thursday, 10 a.m.–7 p.m. schedule.

About the employer

FirstLight is hiring for this role. Industry: Wired Telecommunications Carriers. Sector: 51.