Identity Theft Recovery Specialist

Job overview

The Identity Theft Recovery Specialist role is an onsite, full-time position in Beaverton, OR. Compensation is not specified. The role supports IDX’s Care Team in helping identity theft victims navigate recovery. The specialist serves as a primary contact and case resource, assessing each person’s situation, explaining recovery steps, coordinating reports and documentation, and following up to support resolution and customer satisfaction.

What you'll do

• Verify program eligibility
• evaluate identity theft situations
• help victims report crimes and notify agencies
• collect affidavits and other documentation
• maintain confidential communication records
• research cases
• follow up consistently
• collaborate with creditors, credit bureaus, agencies, and internal teams.

What we're looking for

Skills & competencies

identity theft recovery specialist

full-time

beaverton or

idx

customer support

identity theft

case assessment

fraud documentation

victim support

confidential records

on-call responsibilities

Work arrangement

• Weekend coverage required

Why this role

The posting says scheduling flexibility may include on-call responsibilities and varying shifts.

About the employer

IDENTITY THEFT GUARD SOLUTIONS INC is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.