Part-Time Member Services Representative

Job overview

The Part-Time Member Services Representative role is onsite in Burlington, NJ. The XML lists pay of $16 per hour. The role supports Planet Fitness members, prospective members, and guests by providing front-desk service and helping maintain the club. The representative creates a positive member experience by greeting visitors, handling check-ins and sign-ups, answering calls, and responding to questions. The position also supports account updates and club cleanliness, escalating member concerns to a manager when needed.

What you'll do

• Greet members, prospective members, and guests
• answer phones and assist callers
• check members into the system
• sign up new members
• give tours to prospective members
• facilitate account updates
• respond to questions and concerns and escalate them to an Assistant Manager or Manager as needed
• and help maintain club neatness and cleanliness.

What we're looking for

Skills & competencies

member services representative

part-time

burlington nj

planet fitness

member experience

customer service

front desk

member check-in

new member sign-up

phone support

account updates

club cleanliness

$16/hr

Work arrangement

• Weekend coverage required

Why this role

Customer service experience is preferred. A high school diploma or GED equivalent and age 18 or older are required.

About the employer

Planet Fitness - NJ/MA One World Fitness is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.